Questions related to product quality

These are some common questions and answers about adult simulation sex dolls:

1. What is the quality of your products?
All products are adult simulation sex dolls, which are mainly used for adult erotic products. The dolls are made according to real people and use TPE or soft silicone for the skin to ensure non-toxic, harmless and odorless.

2. Is your sex doll realistic?
Certified by international organizations, these dolls are highly realistic and close to human skin tissue. Carefully sculpted by sculptors with 30 years of experience, the simulation is more than 98%, with highly realistic organs and texture similarity of more than 99%, giving a sense of realism.

3. Can your sex dolls be removed?
Yes. The hair of sex dolls is wearable wigs, and the more extravagant ones are head hair implants, where the head and body can be detached for easy replacement and maintenance.

4. How is the sex experience with your sex doll?
The dolls offer four main areas of use: mouth, vagina, anus, and breasts, aiming to bring users an unprecedented sexual experience.

5. Are your dolls as flexible as real people?
The sex doll contains a metal skeleton inside that mimics the movements of a real person. The exclusively designed stainless steel high-precision dual-rotor gears enable it to make real-life-like movements and have been tested for 1000 swings to ensure sturdiness and durability.

6. Is Jelly Breast Augmentation worth it?
Jelly Breast Enhancement is the main material used for breast augmentation, 99% close to real breasts, and is usually considered worth investing in a collection.

7. Do these sex dolls have articulated fingers or wire fingers?
The dolls have wire fingers, articulated fingers are more expensive at around $300.

8. Which is better, TPE or silicone?
TPE is a softer, smoother material that provides a more realistic touch compared to silicone. Silicone, while more durable, is more expensive and harder. TPE is lighter and easier to position, especially for first-time users.

9. What is a TPE sex doll?
TPE dolls are made of TPE material, which is smoother and softer than silicone and provides a more realistic feel. TPE is cheaper, lighter and easier to move around.

10. Can I take my sex doll in the shower with me?
Yes, but it is recommended to wrap any visible metal parts in plastic to avoid damage. Be careful when handling the skeletal system and make sure you put the right amount of weight in the bath. If the doll is fitted with a heating system, take care to cover the small hole at the back of the neck to avoid water ingress.

About your order

1. How long does it take for an order to be processed?
All dolls are customized to your preferences, so it takes an average of 4-6 weeks to get to you. In the normal season, the average time from order to delivery is 15-20 days. If an order is delayed due to special circumstances (such as a natural disaster), we will notify you immediately.
Doll orders are shown as in stock in US warehouses: delivery is usually completed within 3-10 days.

2. How do I track the status of my order?
We will send you a tracking number immediately after shipment. You can track the status of your package using the link provided. For more details on shipping options and return policy, please click here.

3. Can I submit order changes?
You can make changes to your order within 24 hours of placing your order. If it takes longer than that, it is currently not possible to change the basic body or skin color options, but it is possible to change the eyes or wig.

4. I changed my mind, can I cancel my order?
You have 24 hours to change or cancel your order. after 24 hours, when we start processing your order, no more changes or cancellations will be accepted. All order cancellations (including payment plans and orders canceled within 24 hours) will be subject to a 10%-50% restocking fee.

5. I need a customization that is not currently listed on the website, what should I do?
If you need special customization, please contact us via chat or email and we will provide customization according to your needs.

6. Can I request actual photos?
All dolls are made to order. To ensure that you get the correct customized doll, we will send you a photo of the doll before shipping. For in-stock dolls, we will send products that match the photos and will not send factory photos unless you specifically request them.

7. Can I view and learn about the dolls before I place an order?
Of course, just contact our online agent and we will provide more detailed information.

8. Where are the dolls shipped from?
All orders are shipped from our factories in Shenzhen and Hong Kong. If you are ordering a US stock doll, we will ship it from a local warehouse near you and you can expect to receive it within 3-10 days.

9. How are the dolls packaged?
All packaging is discreet and anonymous with no labels, tags or logos.