Caroline:152Cm European BBW TPE Sex Dolls

Note: PO BOX cannot be used as a mailing address

Shipping costs

Free shipping to the rest of the world, standard delivery

Delivery time

Delivery time = Production time + Shipping time (+ any holidays)

Production time

We check our inventory daily to ensure that we have enough stock of each product. Usually, the processing time in the warehouse is 1-3 days. If you choose a doll with custom features, the production time depends on the brand, material, and advanced features you choose. Approximately:

TPE doll: 3-7 days, some high-end brands or multiple movement features may be extended by 1 week.

Silicone doll: 2-3 weeks, some high-end brands or multiple movement functions may be extended by 1 week.

Note: Please understand that a sex doll is a custom product that is customized according to the customer's specifications. Although we strive to ship within the time frame stated above, there may be exceptional circumstances where the processing time may be slightly longer.

Note: Production time will be extended by 10 to 15 days during the Chinese New Year.

Shipping time depends on the shipping method you choose:

In stock Standard shipping

Worldwide: 3-10 days delivery

Air freight (with cost, free for few brands)

Worldwide: 7-15 days

Free freight (sea freight)

USA: 25-30 days.

California: 35-40 50 days.

Rail freight

EU: 40-50 days.

Notes:

*In Canada, buyers are required to assist with customs clearance.

* Due to the special nature of shipping to Canada, the shipping logistics status of Canadian orders is not open for freight inquiries, so customers will not be able to view the logistics status for about 30 days. However, our company can inquire through the shipping system. If you order a Canadian shipping order, please contact us to check the logistics status. After the package arrives in Canada, UPS will update the logistics status and delivery status of your order. Thank you for your understanding.

*As for PO BOX addresses, since our products are large items, we cannot use PO BOX addresses. When purchasing our dolls
please provide a residential address. Thank you for your understanding.

*As for APO (Army Post Office) addresses, due to logistics policies, we cannot use APO (Army Post Office) addresses.
When purchasing our dolls please provide a residential address. Thank you for your understanding.


PS: Due to the uncertainty of shipping and the particularity of sex dolls, there may be a delay in delivery for orders shipped via UPS or FedEx. The delivery time will depend on your location and will take 35-40 days or longer.

Warning: Due to long-distance transportation, some packages may be damaged. If you find that the package is damaged or opened, please refuse to sign for it! If you unfortunately sign for a damaged product, please contact us in time and we will handle it for you.

Has my order been shipped?

Most orders are shipped within 3 days (excluding weekends), but it may take up to 5 days, or even longer in some cases. After your order is shipped, you will receive a shipping email. Please check your spam/junk mail box to prevent it from going there. If you cannot find the shipping email, please contact us and we can provide you with real-time information on whether your order has been shipped. It usually takes 1-2 days for the package to enter the carrier's tracking system. Since sex dolls are a special product that is only shipped once a week, the tracking number will usually be updated within 3-7 days.


Do you include VAT in your prices?

Yes, VAT is only applicable to orders within the European Union. Customers in the UK are responsible for paying customs duties.

My item arrived broken or damaged, what should I do?

If your product is damaged, please take photos and videos and send them to us. We will arrange a new shipment within 48 hours. We are not responsible for any damage to boxes, cases or other packaging. It is the responsibility of the carrier to handle them with care, and we have no control over this.


Why have I not received a confirmation email after placing my order?

It is possible that our email has been placed in your spam/junk folder, so please check this. If you still cannot find it, please let us know.

I don't have a tracking number, when will I receive it?

When you receive the shipping email, it will most likely be there, if you cannot find it, please email us for an update on your tracking.

For more shipping information, please contact us by email or fill out the “Contact Us” form, and we will usually respond to you within 2 hours.

Shipping delays

ABC Sex doll cannot be held responsible for shipment delays for any reason beyond its control.

By placing an order with ABC Sex doll, you accept these terms.